Indian GCC Expected to Hit US$ 100 Billion by 2030
India’s Global Capability Centres (GCCs) are expected to hit US$100 billion (~Rs. 8.5 lakh crore) industry by 2030, creating over 2.5 million jobs, as stated in a recent report titled ‘India’s GCC Landscape: A Strategic Pathway for Mid-Sized Aspirational Corporations to Scale Beyond.’
India’s GCCs, with a continuous expansion, have grown to include over 1700 centres, with a remarkable more than 2,975 units in operation in 2024.
Evolving Roles and Strategic Importance – India GCC expected to hit US$ 100 billion
For the past two decades, India has been home (pivotal hub) for more than 1,800 GCCs, transforming the country into a centre for high-value of generating around $64.6 billion (~Rs. 5.36 lakh crore) in annual revenue and employing 1.9 million people across different domains, from product engineering to technology development.
This healthy operation diversity and infrastructure cements India’s status as a top destination for global corporations seeking high-value, scalable capabilities.
The report states “India’s GCCs are not only growing in numbers but also in complex and strategic importance’. The report emphasises that there has been a shift in the sectors beyond traditional service to operate as portfolio and transformation hubs of high-impact functions in the past five years. There is a remarkable upward trajectory of a 40% Compound Annual Growth Rate (CAGR) in global roles and women leadership positions; indicating a shift towards inclusive, diverse leadership and decision-making within GCCs.
Around 90% of these centres now operate as multi-functional entities, according to the report, delivering on different domains such as product engineering, technology and operations.
The GCC market in India is expected to expand dramatically to US$ 100 billion by 2030, thanks to its expanded strategic significance in international activities. With an anticipated workforce to exceed 2.5 million, the report highlights India’s increasing importance in the global business landscape.
Advanced AI capabilities
By 2026, over 70% of India’s GCC are expected to have adopted advanced artificial intelligence (AI) technologies, including machine learning for analytics, AI-enhanced customer support, and research & development functions, underscoring the sector’s focus on technological transformation. This will transform India’s GCCs from cost centres to innovation epicentres, according to the report.
To safeguard data assets and maintain business continuity, India’s GCCs are expanding their responsibilities in cybersecurity, an area of critical importance as worldwide digital threats rise.
Over the next five years, more than 80% of surveyed GCCs plan to invest in cybersecurity technologies, training, and AI-driven threat detection, placing India as a pioneer in secure, compliant global operations.
Cost Efficiency
With average operating expenses up to 40% cheaper than those in Eastern Europe and up to 30% lower than those in Latin America, India continues to be the most cost-effective place for GCC activities.
According to the report “India’s highly competitive cost structure spans across labour, infrastructure, and operational expenses, making it a compelling destination for corporations prioritising cost efficiency without compromising on quality.”
Bengaluru emerges as the top GCC hub in India
Due to its robust high-tech industry, Bengaluru is the leading GCC hub, employing 36% of the workforce in H1 2025. BFSI (Banking, Financial Services, and Insurance) and consultancy services come in second and third, respectively, at 21% and 10%, followed by manufacturing.
With a focus on cloud computing, artificial intelligence, and cybersecurity, Hyderabad accounts for 14% of GCC clients. Together, Mumbai and Pune account for 31% of the total, with the high-tech and automotive industries playing a major role. With a focus on oil and gas, Amazon Web Services (AWS), the Internet of Things (IoT), and data analytics, the Delhi-NCR region makes up 22% of the total.
India GCCs for scalable growth
India’s GCC sector is well-positioned for significant expansion in the upcoming years thanks to the ongoing emphasis on strategic roles, cutting-edge technology, and economical operations.
The report states that in the last ten years, India’s GCC ecosystem has evolved from a cost-effective operational centre to a powerful engine driving strategic growth, innovation, and global competition.
By adopting the GCC model, Indian companies can gain more than just financial benefits; they can accelerate innovation, strengthen their operations, and adapt to the dynamic global market with greater agility.
The Indian GCC, an ecosystem boasting over 90% multi-functional hubs and a projected value of $100 billion by 2030, presents a unique opportunity for mid-sized corporations to achieve sustainable and scalable growth.
Conclusion – My perspective
The report talks about the GCCs and their growth over the past decade. It has identified the sectors where GCCs are growing faster and shifts between sectors over the years. No doubt, India has expanded its landscape in many areas over the past few years and is ready to expand to new horizons in the upcoming years. However, there are other economic, social, and infrastructural issues, which it has to address to foster substantial growth in upcoming years. The right policies at the right time in the right place can achieve it.
